Workplace Communication Basics

What do most great employees have in common? Stellar communication skills. In this course, you'll learn why having excellent communication ... Show more
Instructor
Admin
0
0 reviews
  • Description
  • Curriculum
  • Reviews
rz9BBcwbHsimvQQZ_veF71KOjbcqDcyh--870x440.jpg
Module Topics Covered
Introduction
Course Objectives
Why Communication Matters Where Is Your Attention Going?, Tips for Managing Distractions
Module 1: Verbal Communication
Improving Your Verbal Communication Skills Starting a Conversation, Strategies for Effective Listening, Asking Closed Versus Open Questions, Ending a Conversation Positively
Module 2: Written Communication
Improving Your Business Writing Skills How to Write with Purpose, Choosing the Right Medium, Writing for Your Audience, How to Structure Your Writing, How to Improve Your Grammar, Spelling, and Punctuation, How to Edit and Proofread Your Work
Conclusion
Quiz Summary