| Introduction |
| Course Objectives |
| Module 1 |
Setting Up Your Virtual Team (I), Choose Self-Motivated People with Initiative, Face to Face Meetings at First (Kick-off Meeting), Diversity Will Add Value, Experienced with Technology, Knowledge Check |
| Module 2 |
Setting Up Your Virtual Team (II), Personality Can Count as Much as Skills, Rules of Engagement, Setting up Ground Rules, Icebreakers and Introductions, Knowledge Check |
| Module 3 |
Virtual Team Meetings, Scheduling Will Always Be an Issue, Create a Clear Objective and Agenda, Solicit Additional Topics in Advance, Discourage Just Being a Status Report, Knowledge Check |
| Module 4 |
Communication (I), Early and Often, Rules of Responsiveness, Face to Face When Possible, Choose the Best Tool, Knowledge Check |
| Module 5 |
Communication (II), Be Honest and Clear, Stay in Constant Contact, Don’t Make Assumptions, Set Up Email Protocols, Knowledge Check |
| Module 6 |
Building Trust, Trust Your Team and They Will Trust You, Beware of “Us vs. Them” Territorial Issues, Share Best Practices, Create a Sense of Ownership, Knowledge Check |
| Module 7 |
Cultural Issues, Respect and Embrace Differences, Be Aware of Different Work Styles, Know Your Team Members Cultural Background, Dealing with Stereotypes, Knowledge Check |
| Module 8 |
To Succeed With a Virtual Team, Set Clear Goals, Create Standard Operating Procedures (SOPs), Build a Team Culture, Provide Timely Feedback, Knowledge Check |
| Module 9 |
Dealing With Poor Team Players, Manage Their Results, Not Their Activities, Be Proactive, Not Reactive, Check In Often, Remove Them, Knowledge Check |
| Module 10 |
Choosing the Right Tools, Communication Software, Collaboration and Sharing Tools, Project Management Software, Use What Works for You and Your Team, Knowledge Check |
| Assessment |
| Post-Test |