| Introduction |
| Course Objectives |
| Module 1 |
What is Unconscious Bias?, Definition, How Does it Work?, Triggers, Impact, Knowledge Check |
| Module 2 |
Types of Unconscious Bias I, Affinity Bias, Halo Effect, Attribution Bias, Confirmation Bias, Knowledge Check |
| Module 3 |
Types of Unconscious Bias II, Horns Effect, Contrast Effect, Beauty Bias, Height Bias, Knowledge Check |
| Module 4 |
Types of Unconscious Bias III, Conformity Bias, Gender Bias, Name Bias, Ageism Bias, Knowledge Check |
| Module 5 |
Effects on Company, Recruitment, Employee Turnover & Low Morale, Decreased Productivity, Reputation, Knowledge Check |
| Module 6 |
Mitigating Unconscious Bias, Set Expectations, Get Feedback, Encourage Participation, Train Employees, Knowledge Check |
| Module 7 |
Training, What to Include?, Who Should Be Trained?, How to Conduct, Check For Understanding, Knowledge Check |
| Module 8 |
Promote Inclusion, Educate, Celebrate Differences, Listen to Employees, Fortify Anti-Discrimination Policies, Knowledge Check |
| Module 9 |
Benefits, Workplace Culture, Ethical, Financial, Legal, Knowledge Check |
| Module 10 |
Handling Complaints, Gather Information, Evaluate Credibility of Complaint, Interview Those Involved, Take Action Against Offender, Knowledge Check |
| Assessment |
| Post Test |