| Introduction |
| Course Objectives |
| Module 1 |
Networking for Success (I), Creating an Effective Introduction, Making a Great First Impression, Knowledge Check |
| Module 2 |
Networking For Success (II), Minimizing Nervousness, Using Business Cards Effectively, Remembering Names, Knowledge Check |
| Module 3 |
The Meet and Greet, The Three-Step Process, The Four Levels of Conversation, Knowledge Check |
| Module 4 |
Dressing for Success, The Meaning of Colors, Interpreting Common Dress Codes, Deciding What to Wear, Knowledge Check |
| Module 5 |
Writing, Business Letters, Writing Proposals, Reports, Executive Summaries, Knowledge Check |
| Module 6 |
Setting Goals, Understanding Goals, SMART Goals, Helping Others With Goal Setting, Knowledge Check |
| Module 7 |
Media Relations, Television, Print, Web Presence, Blogs & the Internet, Knowledge Check |
| Module 8 |
Issues and Crisis Communication Planning, Gauging the Impending Crisis Level, Providing Feedback and Insights, How Information Will be Distributed, Tracking the Overall Effect, Knowledge Check |
| Module 9 |
Social Media (The PR Toolkit), Blogs, Wikis, Podcasts, Social Bookmarks, RSS Feeds, Knowledge Check |
| Module 10 |
Employee Communications, Verbal Communication, Non-Verbal Communication, Email Etiquette, Negotiation Skills, Making an Impact, Knowledge Check |
| Assessment |
| Post Test |