| Module | Topics Covered |
|---|---|
| Introduction | |
| Module 1 | Introduction to Workplace Problems |
| Fundamentals | |
| Module 2 | A Leader’s Role in Solving Problems |
| Module 3 | Problem Prevention and Detection |
| Module 4 | The Problem-Solving Process |
| Additional Skills for Solving Problems as a Team | |
| Module 5 | Framing and Communicating Problems |
| Module 6 | Facilitating Creative Problem-Solving on Your Team |
| Module 7 | Overcoming Barriers to Creative Problem-Solving |
| Conclusion | |
| Module 8 | Check Your Understanding |
| Module 9 | Summary |