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Human Resources

Generation Gaps

Welcome to the Generation Gaps course. The workplace can present challenges to management in terms of handling the different generations ... Show more
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Module Topics Covered
Introduction
Course Objectives
Module 1 History, What Generations Exist in the Workplace, What Defines a Generation, What This Means in the Workplace, Knowledge Check
Module 2 Traditionalist, Their Background, Their Character, Their Working Style, Knowledge Check
Module 3 Baby Boomers, Their Background, Their Character, Their Working Style, Knowledge Check
Module 4 Generation X, Their Background, Their Character, Their Working Style, Knowledge Check
Module 5 Generation Y, Their Background, Their Character, Their Working Style, Knowledge Check
Module 6 Generation Z, Their Background, Their Character, Their Working Style, Knowledge Check
Module 7 Differences Between Generations, Background, Attitude, Working Style, Life Experience, Knowledge Check
Module 8 Finding Common Ground, Adopting a Communication Style, Creating an Affinity Group, Sharing Knowledge, Knowledge Check
Module 9 Conflict Management (I), Younger Bosses Managing Older Workers, Avoid Turnovers With a Retention Plan, Breaking Down the Stereotypes, Knowledge Check
Module 10 Conflict Management (II), Embrace the Hot Zone, Treat Each Other as a Peer, Create a Succession Plan, Knowledge Check
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Course details
Lectures 1
Level Advanced
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