| Introduction |
| Course Objectives |
| Module 1 |
Placing an Employee on a Performance Improvement Plan (PIP) Before Firing, Justification, Validate, Include, Be Grateful, Knowledge Check |
| Module 2 |
Employees Who Should Be Terminated (I), Feeling of Entitlement, Cannot Perform Job Functions, Can’t Function with Other Employees, They Overpromise and Under Deliver, Knowledge Check |
| Module 3 |
Employees Who Should Be Terminated (II), Blatant Disregard for Customers, They Are Unreliable, Don’t Adhere to Code of Conduct, Use Company Property for Personal Use, Knowledge Check |
| Module 4 |
Things to Consider When Setting Up the Termination Meeting, Meeting Attendees, Venue of the Meeting, Security Presence, Logistics, Knowledge Check |
| Module 5 |
The Correct Way to Fire an Employee (I), Use Positive Language, Review Past Feedback, Concentrate on Specific Behavior, Fire Early in the Week, Knowledge Check |
| Module 6 |
The Correct Way to Fire an Employee (II), Keep it Short, Have Employee Sign Release, Transfer Terminated Employee’s Functions, Avoid Fighting Unemployment Claims with Employee, Knowledge Check |
| Module 7 |
What an Employment Termination Checklist Should Contain, Notification to Human Resources, Systems Access Terminations, Return of Company Property, Benefits Status, Knowledge Check |
| Module 8 |
The “Don’ts” of Firing an Employee (I), No Performance Improvement Plan, Using an Electronic Method, Fire Without a Witness, Provide Long Reason for Firing, Knowledge Check |
| Module 9 |
The “Don’ts” of Firing an Employee (II), Not Making the Decision Final, Let Employee Take Company Property, Allow Access to Work Area, Permit Information System Access, Knowledge Check |
| Module 10 |
Conduct Effective Exit Interviews, When, How and Who, Objective of the Process, Company Readiness for Exit Interviews, Execute the Feedback Results, Knowledge Check |
| Assessment |
| Post Test |