| Introduction |
| Course Objectives |
| Module 1 |
The Purpose of Onboarding, Start-up Cost, Anxiety, Employee Turnover, Realistic Expectations, Knowledge Check |
| Module 2 |
Introduction, What Is Onboarding?, The Importance of Onboarding, Making Employees Feel Welcome, First Day Checklist, Knowledge Check |
| Module 3 |
Onboarding Preparation, Professionalism, Clarity, Designating a Mentor, Training, Knowledge Check |
| Module 4 |
Onboarding Checklist, Pre-Arrival, Arrival, First Week, First Month, Knowledge Check |
| Module 5 |
Creating an Engaging Program, Getting Off on the Right Track, Role of Human Resources, Role of Managers, Characteristics, Knowledge Check |
| Module 6 |
Following Up With New Employees, Initial Check in, Following Up, Setting Schedules, Mentor’s Responsibility, Knowledge Check |
| Module 7 |
Setting Expectations, Defining Requirements, Identifying Opportunities for Improvement and Growth, Setting Verbal Expectations, Putting It In Writing, Knowledge Check |
| Module 8 |
Resiliency and Flexibility, What Is Resiliency?, Why Is It Important?, Five Steps, What is Flexibility?, Why Is It Important?, Five Steps, Knowledge Check |
| Module 9 |
Assigning Work, General Principles, The Dictatorial Approach, The Apple Picking Approach, The Collaborative Approach, Knowledge Check |
| Module 10 |
Providing Feedback, Characteristics of Good Feedback, Feedback Delivery Tools, Informal Feedback, Formal Feedback, Knowledge Check |
| Assessment |
| Post-Test |