| Introduction |
| Course Objectives |
| Module 1 |
What Is a Coach?, Be a Coach, Roles, Responsibilities, Face Challenges, Knowledge Check |
| Module 2 |
Coaching, Be Confident, Build Connections, Communicate, Focus on the Process, Knowledge Check |
| Module 3 |
Process, Define Effective Salespeople, Coaching vs. Training, How Coachable is an Employee (A.G.R.O.W.T.H.), Avoid the Gap, Knowledge Check |
| Module 4 |
Inspiring, Individualize, Personalize Rewards, Acknowledge Success, Provide Opportunities Over Punishment, Knowledge Check |
| Module 5 |
Authentic Leadership, Vulnerability, Be Yourself and Encourage Individuality, Listening, Appreciate Effort, Knowledge Check |
| Module 6 |
Best Practices, SMART Goals, Be Realistic, Brainstorm Options, Take Away, Knowledge Check |
| Module 7 |
Competition, Social Pressure, Gamification, Rewards, Don’t Go Overboard, Knowledge Check |
| Module 8 |
Data, Provide Clear Metrics, Measurable Results, Analyze Data, Visualize Trends, Knowledge Check |
| Module 9 |
Maintenance Strategies, Benefits of Internal Program, Choose a Method, Create a Culture, Train Coaches, Knowledge Check |
| Module 10 |
Avoid Common Mistakes, Poor Leadership, Ineffective Communication, Incomplete Data, Don’t Be Afraid to Let Go, Knowledge Check |
| Assessment |
| Post Test |