Change Management

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Module	Topics Covered
Introduction
Course Objectives
Module 1	Getting Started, Workshop Objectives
Module 2	Preparing for Change, Defining your Strategy, Defining your Strategy Can’t, Building the Team, Case Study
Module 3	Identifying the WIFM, What’s in it for Me?, Building Support, Case Study
Module 4	Understanding Change, Influences on Change, Common Reactions to Change, Tools to Help the Change Process, Case Study
Module 5	Leading and Managing the Change, Preparing and Planning, Delegating, Keep the Lines of Communication Open, Coping with Pushback, Case Study
Module 6	Gaining Support, Gathering Data, Addressing Concerns and Issues, Evaluating and Adapting, Case Study
Module 7	Making it all Worthwhile, Leading Status Meetings, Celebrating Successes, Sharing the Results and Benefits, Case Study
Module 8	Using Appreciative Inquiry, The Four Stages, The Four Stages (Cont’d), The Four Stages (Cont’d), The Purposes of Appreciative Inquiry, Examples and Case Studies, Examples and Case Studies (Cont’d), Examples and Case Studies (Cont’d), Case Study
Module 9	Bringing People to Your Side, A Dash of Emotion, Plenty of Facts, Case Study
Module 10	Building Resiliency, What is Resiliency?, Why is it Important?, Five Easy Steps For the Leader and the Individual, Case Study
Module 11	Building Flexibility, What is Flexibility?, Why is it Important?, Five Easy Steps For the Leader and the Individual, Case Study
Module 12	Wrapping Up
Assessment
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