| Introduction |
| Course Objectives |
| Module 1 |
The Problem Solving Method, What is a Problem?, What is Creative Problem Solving?, Steps in the Creative Solving Process, Knowledge Check |
| Module 2 |
Information Gathering, Understanding Types of Information, Identifying Key Questions, Methods of Gathering Information, Knowledge Check |
| Module 3 |
Problem Definition, Defining the Problem, Determining Problem Origin, Defining Present State and Desired State, Stating and Restating the Problem, Analyzing the Problem, Writing the Problem Statement, Knowledge Check |
| Module 4 |
Preparing for Brainstorming, Identifying Mental Blocks, Removing Mental Blocks, Stimulating Creativity, Knowledge Check |
| Module 5 |
Generating Solutions (I), Brainstorming Basics, Brainwriting and Mind Mapping, Duncker Diagrams, Knowledge Check |
| Module 6 |
Generating Solutions (II), The Morphological Matrix, The Six Thinking Hats, The Blink Method, Knowledge Check |
| Module 7 |
Analyzing Solutions, Developing Criteria, Analyzing Wants and Needs, Using Cost/Benefit Analysis, Knowledge Check |
| Module 8 |
Selecting a Solution, Doing a Final Analysis, Paired Comparison Analysis, Analyzing Potential Problems, Knowledge Check |
| Module 9 |
Planning Your Next Steps, Identifying Tasks, Identifying Resources, Implementing, Evaluating, and Adapting, Knowledge Check |
| Module 10 |
Recording Lessons Learned, Planning the Follow-Up Meeting, Celebrating Successes, Identifying Improvements, Knowledge Check |
| Assessment |
| Post-Test |