Assertiveness and Self-confidence
Welcome to the Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that ...
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- Description
- Curriculum
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| Module | Topics Covered |
|---|---|
| Introduction | |
| Course Objectives | |
| Module 1 | What Does Self-Confidence Mean To You?, What is Assertiveness?, What is Self-Confidence?, The Four Styles, Knowledge Check |
| Module 2 | Obstacles to Our Goals, Types of Negative Thinking, Case Study, Personal Application, Knowledge Check |
| Module 3 | Communication Skills, Listening and Hearing; They Aren’t the Same Thing, Asking Questions, Body Language, Knowledge Check |
| Module 4 | The Importance of Goal Setting, Why Goal Setting is Important, Setting SMART Goals, Our Challenge to You, Knowledge Check |
| Module 5 | Feeling the Part, Identifying Your Worth, Creating Positive Self-Talk, Identifying and Addressing Strengths and Weaknesses, Knowledge Check |
| Module 6 | Looking the Part, The Importance of Appearance, The Role of Body Language, First Impressions Count, Knowledge Check |
| Module 7 | Sounding the Part, It’s How You Say It, Sounding Confident, Using “I” Messages, Knowledge Check |
| Module 8 | Powerful Presentations, What to Do When You’re on the Spot, Using STAR to Make Your Case, Knowledge Check |
| Module 9 | Coping Techniques, Building Rapport, Expressing Disagreement, Coming to Consensus, Knowledge Check |
| Module 10 | Dealing with Difficult Behavior, Dealing with Difficult Situations, Key Tactics, Knowledge Check |
| Assessment | |
| Post-Test | |
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Course details
Lectures
1
Level
Advanced
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