| Module | Topics Covered |
|---|---|
| Introduction | |
| Module 1 | Introduction to Verbal Communication |
| Starting a Conversation | |
| Module 2 | Making a Great First Impression |
| Module 3 | Go-To Conversation Starters |
| Amazing Conversations | |
| Module 4 | Asking Closed Versus Open Questions |
| Module 5 | Strategies for Effective Listening |
| Verbal Communication: Tight Spots | |
| Module 6 | Repairing Communication Mistakes |
| Module 7 | Ending a Conversation Positively |
| Expert-Level Verbal Communication | |
| Module 8 | Becoming an Expert Verbal Communicator |
| Summary | |
| Module 9 | Summary |